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Our Method

At the Carpet Cleaning Company, we help homeowners and businesses alike remedy their carpet issues by using a cleaning system that helps prolong the life of your carpet.

Experienced Technicians

Our technicians are trained, experienced and insured.

They are NOT salesmen.

Honest & Simple Pricing

We offer honest and easy to understand pricing. No up selling, trip charges or hidden fees.

Kid & Pet Safe Cleaning

Our cleaning process is kid & pet-friendly, leaves no residue behind, and dries in 2-3 hours.

Small Business

Unlike the big corporate guys our business is locally owned & operated.

Our Unique Carpet Cleaning Method

1. Pre-Cleaning Inspection

Your technician will thoroughly examine the carpet, locating areas of concern such as stains or odors.

Factors which will be considered are; carpet type and construction, overall condition of the carpet and source of the problem.

Our years or research and development help us determine the best solution for your unique situation.

2. Vacuuming & Spot Treatment

Vacuuming is the most important step in the pre-cleaning process because dry soil damages the fiber surface of the carpet and lint, pet hair and other debris can become deeply embedded.

This enables the spot or spill treatment to better penetrate the area of concern.

3. Agitate & Extract

After moving light items such as end tables, floor lamps and chairs, applying our kid and pet friendly CleaneR, we deep clean the carpet with a encapsulation extraction process.

*If needed, this is when Uh-Oh Accident CleaneR is applied.

Agitating and extracting the carpet fibers allows us to remove even the smallest of dirt and allergen particles without the use of harsh chemicals and leaves no residue behind.

4. Protection & walk-through

After cleaning, you may apply a carpet protection which will increase the life and beauty of your carpet by making spots and spills easier to remove.

A final walk-through insures your 100% satisfaction.

Your technician will leave you with a free bottle of our CleaneR. (Re-ordering CleaneR is free within 1 year of service.)

Our Furniture Cleaning Method

The Carpet Cleaning Company is your best choice for furniture cleaning. Our low moisture Encapsulation Extraction method does not over wet the interior of the sofa yet provides a thorough clean.

Many companies utilize dry cleaning solvents that can only remove oil-based spills while others use high heat, chemicals and large volumes of water that can cause shrinkage or color bleeding.

At The Carpet Cleaning Company we use a kid safe and pet friendly cleaner which leaves the furniture fresh and clean without the use of harsh chemicals.

Our In Home Rug Cleaning Method

1. Pre-Cleaning Inspection

Your technician will thoroughly examine the rug, locating areas of concern such as stains or odors.

Factors which will be considered are; fiber type and construction, overall condition of the rug and source of the problem.

Our years or research and development help us determine the best solution for your unique situation.

2. Vacuuming & Spot Treatment

Vacuuming is the most important step in the pre-cleaning process because dry soil damages the fiber surface of the carpet and lint, pet hair and other debris can become deeply embedded.

This enables the spot or spill treatment to better penetrate the area of concern.

3. Agitate & Extract

After moving light items such as end tables, floor lamps and chairs, applying our kid and pet friendly CleaneR, we deep clean the rug with a encapsulation extraction process.

Agitating and extracting the rug fibers allows us to remove even the smallest of dirt and allergen particles without the use of harsh chemicals and leaves no residue behind.

4. Protection & Walk-through

After cleaning, you may apply a rug protection which will increase the life and beauty of your carpet by making spots and spills easier to remove.

A final walk-through insures your 100% satisfaction.

Your technician will leave you with a free bottle of our CleaneR. (Re-ordering CleaneR is free within 1 year of service.

Our Pick Up & Delivery Rug Cleaning Service

1. Inspection

We start by inspecting every inch of the rug’s surface, identifying problem areas and selecting the most effective treatment method. Based on the style (like wool, oriental, Persian, sea grass, or antique), we will determine the most appropriate cleaning technique to make sure colors and fibers are not damaged.

2. Industrial Vacuuming

A normal handheld vacuum usually isn’t enough to remove dirt and dust from the interior of the rug. Our high-strength air washing will remove years’ worth of solid buildup.

3. Pre-Inspection

Prior to washing, we use residue free and all-natural CleneR** to prepare the rug fibers for washing.

4. Deep Cleaning

Our signature Deep Clean Encapsulation Treatment agitates solid contaminants on the surface and interior of the rug, extracting even the smallest particles of dirt and dust. The rug is then submerged in a specialized washer that uses multiple cleaning cycles to ensure a totally refreshed rug.

Once the rug dries, our team does a thorough re-inspection of the rug, making sure that all stains have been removed. We perform professional grooming to guarantee the rug looks better than ever.

Our Hard Wood Floor Cleaning Method

The Carpet Cleaning Company’s technicians utilize a three-step method for Hardwood Floor Cleaning:

1) We dry clean and vacuum the wood floors.

2) We apply a urethane safe cleaning agent to remove ground in soil.

3) We buff the hardwood floor to restore its luster.

FAQS

Here are answers to some common questions.

What areas do you service?

We service ALL of Metro Atlanta & North Georgia. If you are within 60 miles of 30534 we are happy to serve you!
What are your business hours?

We available and ready to take your call:
Monday & Friday 8am-4pm
Tuesday -Thursday 8am-6pm
How long does the carpet take to dry?

Although dry times can vary depdending on the amount of CleaneR used to get the carpet cleaned and the carpet fiber type, most carpets dry within 2-3 hours.
What type of payment methods do you accept?

We accept cash, check and all major credit cards. Payment is due at the time of service.
Can you clean rugs in home?

The Carpet Cleaning Company offers both In Home & Off Site Rug Cleaning. If a rug has any biolgoical issues (such as blood, urine feces or vomit), we do recommend that they be cleaned Off Site for proper cleaning.
Can I have my carpets cleaned if I live in an apartment or highrise?

Of course! Whether you live on the 1st or 99th floor, we offer a clean you can count. We have a highrise unload fee of $50.
Do you have a guarantee?

Yes we do! The biggest promise we make to our customers is our constant attention to their needs and concerns throughout the entire process of cleaning, repairing and restoration. We want our customer, to be happy and satisfied with The Carpet Cleaning Company experience, and we will stop at nothing to achieve that. If for any reason, you are unhappy after the completion of any carpet or upholstery cleaning, we will promptly return and reclean.